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ORDERZ SINGAPORE

We do $30,000 a month on GrabFood and we net maybe $20,000 after commission. That $10,000 goes to a platform that does not care about our brand, our regulars, or our survival.

Third-party platforms own the customer relationship. You cannot see who ordered, cannot contact repeat customers, cannot run a loyalty programme, and cannot retarget high-value customers. Every order processed by the platform costs you not just the commission but the long-term customer relationship and repeat revenue that should follow.

"We do $30,000 a month on GrabFood and we net maybe $20,000 after commission. That $10,000 goes to a platform that does not care about our brand, our regulars, or our survival."

"Our regulars keep asking if they can order from us directly but we have nothing to give them. Every time they use GrabFood, we lose part of that order."

"We have no idea who orders from us on GrabFood. They own the customer data. We get a payout but we cannot market to those customers, cannot retarget them, and cannot build a loyal base."

THE PROBLEMATIC SYSTEM

A 25-35% commission on every delivery order means platforms take more than your kitchen profit on many dishes

The average net kitchen profit margin for a Singapore restaurant is 8-15%. A 25-35% platform commission exceeds that margin on many menu items -- meaning you can be running a full delivery operation and losing money on each order served. A direct ordering channel eliminates the commission layer entirely, restoring full margin to every order a loyal customer places.

You have no customer data from platform orders -- making re-marketing, loyalty, and CRM impossible

GrabFood and FoodPanda do not share customer details with restaurants. You receive the order and the payout but not the customer name, contact, or order history. You cannot send a promotion to your top 100 delivery customers. You cannot build a loyalty programme. You cannot win back a lapsed ordering customer. Every customer who only orders through the platform is invisible to you.

Platform ranking algorithms decide whether your restaurant appears in customer searches -- and that can change overnight

Your visibility on food delivery platforms depends on their algorithm -- affected by review count, response time, ad spend, and factors you do not control. A restaurant that ranks well this month can fall to page three next month due to a policy change or a competitor running paid promotion. A direct ordering channel means your customers can always find you because they have your link -- not because an algorithm allowed it.

Salons and clinics with no booking website lose appointments to competitors who have one

Potential clients who find your salon on Google search for a booking link. If there is no direct booking page, they continue scrolling and book the first competitor with a functional online booking. A Singapore salon that costs $80-$150 per session losing three bookings per week to this friction loses $12,000-$23,000 per year in revenue that goes directly to competitors with a basic booking website.

Building a custom restaurant website with developers costs $5,000-$15,000 and takes months

A custom-built ordering website in Singapore typically costs $5,000-$15,000 in development fees, takes three to six months to build, and requires ongoing developer support for every menu update or change. Most small restaurant and salon owners cannot justify the investment or wait for the timeline -- so they stay on platforms and keep paying commission. OrderZ builds your online ordering page in one day, integrated with your POS from the first order.

Orders taken through a separate platform arrive disconnected from your POS and kitchen display

THE RESULTS

WhatsApp Us: +65 8011 6009

Every customer who orders direct is in your CRM

available for re-marketing and loyalty

Online orders flow directly into your POS and kitchen display

no manual relay

Your direct ordering link works on QR codes, Instagram, WhatsApp, and Google Business

Your OrderZ ordering page has a single link you can put anywhere. Print it as a QR code on your takeaway packaging. Put it in your Instagram bio. Add it to your Google Business listing. Share it in your WhatsApp broadcast. Every channel points customers back to a zero-commission direct order -- not to a platform that takes 30% of every sale.

Build a Direct Relationship with Your Customers

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THE MODULES

WhatsApp Us: +65 8011 6009

Meta desc: Build a branded online ordering website for your restaurant, cafe, or salon in Singapore. No commissions. Customers order direct. Integrated with your OrderZ POS, kitchen display, and CRM from day one. Book a free demo.

Primary keyword: restaurant website builder Singapore

Secondary keywords: online ordering website Singapore | restaurant online ordering system Singapore | food delivery website Singapore no commission | GrabFood alternative Singapore | salon booking website Singapore | direct ordering website Singapore F&B

Persona: Singapore restaurant, cafe, or salon owner currently taking orders through GrabFood, FoodPanda, or similar platforms and paying 25-35% commission per order -- or with no online ordering channel at all, losing digital revenue to competitors who have one

Branded Online Ordering Page -- Ready in One Day

Your OrderZ ordering page carries your name, logo, and menu. It is not a white-label platform page -- it is your page, linked from your own channels. Customers who find you on Google, Instagram, or WhatsApp land on your branded page, not on a platform that shows your competitors alongside you. No development time. No developer needed. Live in one working day.

Zero Commission on Every Direct Order

OrderZ does not charge per-order commission on direct orders through your page. You pay a flat monthly subscription for the full OrderZ platform. Every dollar from a direct order goes to your revenue. For a restaurant doing $20,000 per month in delivery, shifting even 50% of that to direct orders saves $3,000-$4,000 per month in platform commission -- paid back to you, not to a third-party platform.

Direct Integration With OrderZ POS and Kitchen Display

Online orders placed through your direct page go straight to your OrderZ POS and kitchen display ticket queue -- indistinguishable in workflow from a dine-in order. No separate device. No manual relay. No additional step for kitchen staff. Online and offline operations run together on one unified system from the first direct order placed.

Automatic Customer Capture Into OrderZ CRM

Every customer who places a direct order is captured in your OrderZ CRM with their contact, order history, and spending pattern. First-time customers become known customers. Repeat orders build a loyalty history. You can segment by order frequency, spending level, or days since last order -- enabling promotions and re-engagement campaigns the platform channel can never support.

QR Code Generator for Packaging, Signage, and Table Cards

Generate a QR code for your direct ordering page in one click. Print it on your takeaway bags, delivery packaging, restaurant window, or table cards. Customers scan, land on your ordering page, and place a zero-commission order in under two minutes. Every piece of packaging becomes a low-cost acquisition and retention channel for future direct orders.

Online Booking Page for Salons and Clinics

For salon, spa, and clinic customers, OrderZ creates a branded booking page where clients select their service, preferred therapist, and appointment time -- and confirm in under three minutes. Automated reminders go out before each appointment. No-show rates drop. Rebooking rates improve. Every booking flows into your OrderZ appointment calendar and CRM automatically -- no manual entry required.

Scheduled and Pre-Order Support for Restaurants

Accept pre-orders with a future delivery or collection time from your direct page. Customers who want to order lunch in the morning can confirm a 12:30pm delivery without calling you. Pre-orders appear in your kitchen display at the right preparation window. Catering and group orders can be submitted in advance with all details. Direct pre-ordering eliminates the phone call and the risk of a missed order.

Google Business, Instagram, and WhatsApp Link Integration

Add your direct ordering link to your Google Business listing, Instagram bio, Facebook page, and WhatsApp broadcast list. Customers who find you in any channel go directly to your page -- not to a platform that may show competitor restaurants alongside yours. One link. Every channel. Zero commission on every order it generates.

ONBOARDING

Most Singapore restaurants and salons are taking direct orders within 24 hours of their OrderZ demo. Here is the four-step process.

1

Configure your menu or service list

During your OrderZ setup, our team builds your online ordering menu or service booking list from your existing menu or price list. Photos, descriptions, pricing, and categories are all configured. If you already run OrderZ POS in-house, your menu is already there -- the online page draws from the same menu, so updates apply everywhere.

2

Set your ordering rules

Choose your delivery radius, minimum order amount, collection-only or delivery-and-collection, prep time, and accepted payment methods. For salons and clinics, set your bookable services, therapist availability, and appointment slots. These settings are configured during setup and can be updated at any time from your OrderZ dashboard without developer help.

3

Go live and share your direct ordering link

Your direct ordering page is live at your unique OrderZ URL. Our team provides your QR code for print use, your link for Instagram, Google Business, and WhatsApp, and your embed code if you want to add an order button to an existing website. First orders typically come in within the first 24 hours for businesses with an active social presence.

4

Grow your direct channel and reduce platform dependency

Every direct order builds your customer database. Every customer in that database is available for re-marketing, loyalty programmes, and personal follow-up. Businesses that actively promote their direct ordering link to existing platform customers typically move 20-40% of delivery volume to direct within the first three months -- saving $1,500-$4,000 per month in platform commission at average volumes.

FAQ

Frequently Asked Questions

What is the best restaurant website builder in Singapore?

OrderZ is a restaurant website builder used by F&B businesses across Singapore. It creates a branded direct ordering page that integrates with your POS and kitchen display on day one. There is no per-order commission. Customers order from your page and you keep the full revenue. Most restaurants go live within one working day of setup.

How do I build a restaurant ordering website in Singapore without paying commission?

OrderZ creates a direct ordering website for your restaurant on a flat monthly plan -- no commission on any order placed through your page. Your customers visit your branded page, order directly, and pay you in full. Setup takes one day. The page integrates with your kitchen display so online orders arrive in the same queue as dine-in tickets.

How can I reduce my GrabFood and FoodPanda commission costs?

The most effective way to reduce platform commission is to build a direct ordering channel and actively migrate loyal customers to it. OrderZ creates your direct ordering page with a sharable link and QR code. Sharing the link on WhatsApp with your existing customer base and printing QR codes on takeaway packaging typically moves 20-40% of delivery volume to zero-commission direct orders within three months.

Do I still need GrabFood if I have an OrderZ direct ordering website?

Many OrderZ customers continue running GrabFood for new customer discovery while using their direct page for repeat customers and loyal regulars. GrabFood serves as acquisition. Your direct page serves retention -- at zero commission. Over time, as your direct customer base grows, your dependency on and spend on platform commissions decreases.

Can I build an online booking website for my salon or spa in Singapore?

Yes. OrderZ builds a branded online booking page for salons, spas, and wellness clinics. Clients select their service, preferred therapist, and appointment time and confirm in under three minutes. Automated reminders are sent before each booking. All bookings flow into your OrderZ appointment calendar and CRM automatically. No commission is charged per booking.

How long does it take to build a restaurant website with OrderZ?

OrderZ sets up your direct ordering page within one working day. Your menu is configured by our team from your existing price list or photos. Payment methods, delivery settings, and ordering rules are set during the same session. You receive your direct link, QR code, and embed code on the day of setup -- ready to share with customers immediately.

What happens to online orders -- do they connect to my kitchen?

Yes. Orders placed on your OrderZ direct page flow directly to your OrderZ kitchen display and POS in real time. Your kitchen team sees online orders in the same ticket queue as dine-in orders. No separate tablet is required. No manual relay to the kitchen is needed. Online ordering integrates with your existing operations from the first order.

Can I put my direct ordering link on Instagram, Google Maps, and WhatsApp?

Yes. Your OrderZ direct ordering page has a single sharable link that works on any platform. Add it to your Instagram bio, Google Business listing, Facebook page, and WhatsApp broadcast list. We also provide a QR code for your physical location, takeaway bags, and printed marketing materials. Every channel points customers to your zero-commission direct order page.

Does OrderZ capture customer details from online orders?

Yes. Every customer who places a direct order through your OrderZ page is captured into your OrderZ CRM with their name, contact, and order history. You can segment customers by order frequency, spending level, or time since last order. This customer data enables re-engagement campaigns, loyalty programmes, and personal follow-up -- none of which is possible with platform orders.

How much does an OrderZ direct ordering website cost compared to GrabFood commission?

OrderZ is priced as a flat monthly subscription for the full platform -- POS, CRM, reporting, and your direct ordering page together. A restaurant paying 30% commission on $20,000 monthly delivery revenue pays $6,000 per month to platforms. Shifting half to direct saves $3,000 per month -- a saving that typically exceeds the entire OrderZ monthly subscription cost within the first few months of running the direct channel.

Replace Your System with One Built for Singapore Service Operations

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