OrderZ gives Singapore cafes one connected system for QR ordering, drinks customisation, inventory tracking, loyalty management, and daily reporting — so your team focuses on making great coffee, not managing chaos.
Extra shot. Oat milk. No sugar. Half sweet. Cafes juggle more order variations per drink than almost any other F&B category — and when those variations are taken verbally, written by hand, and shouted across a counter, mistakes aren't the exception. They're the default. The customer who got full sugar when they asked for none doesn't come back — and they don't tell you why.
You run out of oat milk at 10am on a Saturday. You find out only when your barista can't complete an order already rung up and paid for. Now you either apologise to the customer or send someone sprinting to the nearest supermarket at retail price. Neither is acceptable.
The queue at 8:30am is the most important 30 minutes of your day. If customers are waiting more than 3 minutes, they leave — to the cafe across the street with a mobile order app. The bottleneck is not your baristas. It is the order-taking and billing process at the counter.
Your best customers come in three times a week. They order the same thing, every time. But there's no customer record — so your staff asks them the same questions, again and again. No loyalty recognition. No personalisation. No reason to choose your cafe over the next one.
Matcha latte is your most ordered drink but your lowest margin item. Your single-origin pour-over sells half as many cups but drives more profit per order. Without a daily sales breakdown by item, you're pricing and promoting by gut feel, not data.
Customers scan a table or counter QR code and order straight from your digital menu. Customisation options appear automatically — milk type, syrup, shot count, temperature. The customer selects exactly what they want, every time. Your staff never mishears a customisation again.
The barista sees the full order on the bar display the moment it's placed — item, size, milk, extras, name. No verbal relay. No handwritten ticket. No second-guessing what "oat, half sweet, extra shot" means when the ticket is smudged.
Every drink sold updates your inventory in real time. When oat milk runs low, you get an alert before you run out mid-shift. You restock based on actual consumption — not memory.
OrderZ records every customer visit and purchase. Regulars are recognised automatically. Loyalty points accumulate — reward their fifth visit, or win back a customer who's gone quiet for two weeks.
Customers order from a digital menu with full customisation options — milk type, syrup, shot count, temperature. Customisations appear on the bar display exactly as specified.
Orders appear on your bar screen the moment they're placed. Barista sees item, name, and every customisation. No verbal relay, no paper ticket, no errors from handwriting or mishearing.
Track coffee beans, milk, syrups, and pastries in real time. Low-stock alerts before you run out mid-shift. Restock reports based on actual sales data rather than estimation.
Automatically track repeat visits and purchases per customer. Run a stamp card, a points programme, or a custom loyalty structure. Recognise your regulars and give them a reason to come back.
Tap-to-bill for walk-in counter orders. Accepts PayNow, NETS, card, and cash. GST-ready. End-of-day reconciliation automatic.
See revenue, top drinks, and average transaction value every day. Identify which drinks sell the most versus which drive the most profit per cup.
Every customisation the customer selects appears exactly on the bar display. Your barista is not guessing what "oat, half sweet" means on a smudged paper ticket. The drink reaches the customer correctly, every time.
Inventory is deducted automatically with every sale. Low-stock alerts fire before you reach zero. You arrive Monday morning knowing exactly what to reorder — not a mental estimate.
Customers order from their phones before they reach the counter. Your baristas are making drinks while others are still in the queue. You serve more customers in the same window.
Customer visits and purchases are tracked automatically. Loyalty rewards apply without staff needing to remember. The data tells you which customers are lapsing before you lose them.
Testimonials are placeholders pending written client sign-off.
Yes. OrderZ is designed for cafes and coffee shops that need QR ordering with drink customisation, bar display integration, inventory tracking, and loyalty management. It handles both walk-in counter orders and QR table or counter ordering from the same connected system.
Yes. Your QR menu includes full customisation options — milk type, syrup, shot count, temperature, and any modifier you define. The customer selects exactly what they want, and the customisation appears on your bar display the moment the order is placed. No verbal relay required.
Yes. OrderZ deducts inventory automatically as items are sold. When oat milk or a key ingredient reaches a low-stock threshold, you receive an alert before you run out mid-shift. Restock recommendations are based on actual sales data, not manual estimation.
Yes. OrderZ tracks customer visits and purchases per customer automatically. You can set up a stamp card, a points-based rewards programme, or a custom loyalty structure of your own design. Rewards apply without any staff effort — no physical punch cards to issue or track manually.
Customers can order from your QR menu before they reach the counter. Orders go directly to your bar display. Your baristas start making drinks while other customers are still in the queue — reducing counter wait time and allowing you to serve more customers in the same peak window.
Yes. OrderZ accepts PayNow, NETS, contactless card, and cash from one integrated system. Every payment type is tracked and reported separately. End-of-day reconciliation is generated automatically — no manual counting across different terminals or payment modes at the end of each shift.
Costs vary by provider, modules, and outlet count. OrderZ offers packages suited to single-outlet cafes and multi-branch coffee shop groups. Book a free demo and our team will walk you through the right configuration and pricing for your cafe size and daily order volume.
