Hair Salons · Singapore
Booking chaos, missed no-shows, and hand-counted stylist commissions are costing you clients and hours every week. OrderZ gives Singapore hair salons one system to run everything — bookings, POS, inventory, commissions, and client records.
Used by hair salons across Singapore — from single-chair studios to multi-outlet chains.
The daily pressure
Colour and treatment appointments run 2–3 hours. When a client ghosts, that slot is gone — you cannot fill a 2-hour block on 20 minutes' notice. No deposit system, no automated reminder, no accountability. The same no-show happens again next week.
Different stylists earn different rates on services versus retail. Senior stylists have tiered rates. Add tip-sharing and split bills, and payroll becomes a 3-hour exercise in Excel every fortnight — and when you make an error, you have an angry senior stylist to deal with.
Hair chemicals are tracked nowhere. You eyeball stock levels or walk to the store room mid-colour to check. When bleach or toner runs out on a busy Saturday, someone makes a panic trip to the supplier at full retail price — cutting directly into margins.
You sold a 5-session treatment package. The client claims she has 2 sessions left. Your counter says 1. Neither side has a receipt. This dispute happens at the front desk every week and damages trust with your highest-value repeat customers.
On peak weekends, walk-ins arrive, sit down, and wait with no sense of how long the queue is. After 20 minutes of uncertainty they leave — and you have lost the revenue. There is no queue board, no SMS update, no way to give a realistic wait time.
Your senior stylist knows every client's colour history from memory. When she takes leave or resigns, that knowledge walks out with her. New stylists repeat patch tests, clients get inconsistent results, and some regulars stop coming back.
Up and running
Add your service menu, stylist roster, commission rates, and operating hours. Our onboarding team helps configure your first session — most salons complete setup within one business day.
Share your booking link on Instagram, WhatsApp Business, or your website. Walk-ins are added to the queue at the front desk. Both flow into the same real-time calendar so nothing clashes.
Check in clients, process payments, redeem packages, and log colour formulas — all from one screen. Stylist commissions are tracked automatically on every closed transaction, with zero extra input from you.
At the end of each day, see revenue by stylist, services performed, and stock levels. Low-stock alerts mean you reorder before you run out. Weekly and monthly reports are ready in one tap — no data export required.
Our Singapore onboarding team configures OrderZ around your salon's services, stylist roster, commission structure, and package setup.
The platform
Clients book single or multi-service appointments — cut + colour + blow-dry in one slot — 24/7 from your Instagram bio, WhatsApp Business profile, or salon website. Require a deposit upfront for colour bookings to protect against no-shows.
Set different commission rates per stylist and per service type. OrderZ calculates commissions automatically on every closed transaction and generates a payroll summary by stylist, service, or date range — on demand.
Every visit stores the services performed, colour formulas used, and stylist notes against the client's profile. Any team member can view the full history before the appointment starts — even if the usual stylist is on leave.
Sell prepaid service packages — 5 treatment sessions, monthly unlimited blowouts, or any structure you use. OrderZ tracks every redemption and displays the remaining balance at the point of sale in real time.
Track chemical stock levels by SKU — bleach, toner, colour, treatments, and retail products. Set reorder thresholds so you receive an alert before you run out, not after.
WhatsApp and SMS reminders go out 48 hours and 4 hours before each appointment. Collect deposits upfront for colour and treatment bookings — deducted from the final bill.
Accept PayNow, NETS, credit card, and cash in one tap. Split bills between clients sharing a session. Issue GST-compliant digital receipts.
Walk-in clients are added to a digital queue at the counter. Wait time estimates are visible on screen so clients know what to expect — without turning away revenue.
What changes
OrderZ sends automated WhatsApp reminders 48 hours and 4 hours before each appointment. Clients confirm or cancel with one tap. Salons using automated reminders consistently report no-show rates falling below 5% within the first month.
OrderZ tracks every service transaction by stylist, applies your commission rate tiers, and generates a pay summary at the end of each shift. Payroll that used to take 3 hours now takes under 5 minutes.
Every client visit logs the stylist, services performed, and notes on colour mix or treatment applied. Any stylist can pull up the record before an appointment starts — even with a different stylist.
When a client redeems a session from a prepaid package, OrderZ deducts it instantly and shows the remaining balance on screen — visible to both counter staff and the client.
Trusted in Singapore
Tracking client packages used to be the most stressful part of our week. Since we moved to OrderZ, the system handles it automatically. We haven't had a single package dispute in months.
We couldn't get a clear picture of each branch without calling every manager. OrderZ changed that. I check the dashboard on my phone every morning — all three branches in one view.
Testimonials are placeholders pending written client sign-off.
Questions
OrderZ is trusted by salons and beauty businesses across Singapore. From single-chair studios to multi-outlet chains, we configure OrderZ around your services, your stylists, and your clients. Our local team handles onboarding and is reachable whenever you need support.
Live in 1 day
Online booking
Package tracking
Automated reminders
Singapore setup team
